Listen

We will begin with a complimentary consult call where we listen carefully to what matters most to you and/or your group: travel styles, must-dos, expectations, special needs, etc. We want to know all your likes, dislikes, values, pet peeves . . . anything that will help us match you with the best provider(s) for your trip.

Curate

We go through the list of our trusted travel partners (cruise lines, hotels, in-destination connections, etc.) to find the best fit for your trip. Not every partner is right for every client. Each have their own strengths. It all comes down to what is most important to you and who can offer you the vacation of your dreams.

Manage

Once your trip is booked, we continue to monitor and manage your reservations. We will alert you if there is an unexpected change or cancellation and offer alternative options.

Prepare

Based on the Trip Design Package you select, we will equip you with the tools, resources, and support to make your journey as smooth as possible.

Advocate

When hiccups happen (and unfortunately, they can), we step in to work directly with the travel partners on your behalf. This is where the value of our relationships with their representatives truly shines. We have direct access to key contacts who can expedite resolutions and ensure your concerns are heard.